SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shopping mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://53455.cn
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When there will be a positive result, I will write.
Arrived super fast, came as description and picture.
Goods received, after use will add a review.
The order arrived after more than two months was a long waiting almost out of time protection, arrived foremost well as described, missing even try to give a best opinion.
Fast arrived in great condition very well packed not tested the product but has a strong smell already with unopened looks good interesting recommend the store. Packaging came very well prepared for resale
Arrived in a good furniture time, wine packing in a packet, the outside and the product box matches the description of the product, now to try and watch if really meets with featured. Weight 63k although I wear good foraging and do training regularly, hopefully this increases the desired effects.
As in description, now we see it really gives result. Great store super fast. Came the 150 PCs right!
Product as advertised
Will try today, believe that will give✔Right. .... Loved the delivery
Arrived on time, quantity, are in use, so far no success.
As decreed it remains the fitting and I would come back for an additional opinion
Shipping very slowness Sent the comfort Please leave a message to send then in the Effect is still Nickle, nonwoven cling sticker material is good Skin rash life long 뻔 was negative, around the belly skin around the more then almost equal. Skin around the identity for a short time test time and non-stick illuminate time gradually increasing,
The boxes arrived well, no problems :) the patches look good, for a pre-order I know they work pretty well! There was No communication as such with the store, but the notifications were always timely and correct.
Soon arrived and well packed, now just start using
The experience has not yet been done, but the product is identical to the description and each piece is wrapped in separate packaging, although the carton is exposed to bruises, but the product arrived slim and good
After the experience for 15 days unfortunately nothing happened. I will last for another 15 days and then I will be suspended again. In fact, the adhesive tape is very strong on the skin and it is difficult to remove it from the skin so that it causes the skin to be free after using it for several days, but I
The order arrived in excellent condition and earlier than expected
The 150 units arrived, bulk the boxes to assemble. 30 x units x each box.
good, exactly like the pictures. i don't know if it works.
fast shipping, thank you! haven't tried yet, will do. i didn't communicate with store.