We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shopping mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://53455.cn
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric is very thin, parese plastic, I don't like it, but my sister does.
The jacket came quickly. The quality is not bad, sewing good, on conscience, without jambs. The size approached well on russ.48-50 even free. The only negative is the smell. The smell is very strong and does not output anything. I tried to wash in hot, cold, water with lemon and Rinser, nothing helped to break off the persistent food smell. By the way, all the washing jacket was wonderful and very quickly dried. A month of sagging on the balcony, also nothing. Unfortunately, it is impossible to wear with such a smell. The house is hanging in the package, because the smell on the whole room for this and took off the star.
Excuse embarrassment, my product loved not thick but loved
Our arrived very fast thought it would take
The measurements are correct. As 46/48 in Brazil. The material looks fragile, but the price is understandable. The fabric is extremely thin, who is buying to tackle the winter, recommend to sew a lining inside
Satisfied with the product, the same model announced the color is perfect, true to size bought m size usually wear was fair. Had a small delay delivery, recommend this item!
Ordered blue jacket, size M. Size corresponds to the table of measurement and the color also corresponds, the price is nicely, very cute, light and commode
Is a product maybe delicate but usable! Size came good, and the cost, worth it. Thank you!
Very thin and to days midseason! Medium material! Looks map! Arrived fast with s. Use was a little big
woww it's to much beautiful colour n fabric outstanding recommended saller Thankx for given good product
It came in the right time, all good size, color, but it's a little thin, so for the summer it's fine.
Cool jacket! Soft, the quality is excellent! Thank you very much store!
It's pretty.. But you have to make some adjustments to make it beautiful
Very fine pretty but smells a lot of camphor
Very simple, sewn neatly
It's nice, comfortable, I would ask for it again but it is very thin, I don't think it will last long. Plus he's got loose threads.
The material is too thin
The parcel to Ukraine came for a month. All right, the jacket was in a zip bag, laid with paper.
Perfect size for spring and summer