SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shopping mall (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://53455.cn
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very well. Ideal for rag bags.
Perfect very good quality and perfect size
Very good but mine seems to be a bit warped (it’s not a huge deal). Material is very stiff so it holds shape of the bag. Sizing could be just a few cm smaller as it has a very snug fit. I chose this one bc it had a removable middle compartment but it’s not that useful for me so I won’t be using it for now. Definitely helps the bag keep its shape which should extend the life of your LV Neverfull. Shipping took 21 days to US.
It's actually prettier than the picture, according to my perception. I loved how sturdy it is. The sewing and finishes are excellent. I loved the fabric. I'm very happy with it. It's a little big for my current bag but I'll use it anyways until I receive the smaller one I'm ordering.
Am enchanted. Is a super good buy and very useful. Many thanks.
Fits perfectly in my Neverfull am so happy
Beautiful and organized berries remain in a neat manner, is considered essential for permanence or the market is not dispensed with
The product and arrived very quickly in france I expected to wait 1 month or more and she and came even not 1 week! The product and complies with its description so convenient for the bag and store our business especially when you are a woman we bake everything and whatever in the bag to never find yourself looking for. I recommend this store and his product at the top
Perfect good quality fast delivery
Came quickly will order more for my bags
It's not cheap but the quality is very good. It's tough and looks great for big bags
The organizer consists of two parts, the inner one has a magic tape on both ends to hold inside. a little bit thicker than I expected, so my bag looks heavily stuffed, but still very convenient. The quality is just fine, no problems.
Shipping was fast to Alhambra California. Needed them for my Dior bags gifts. Thank you . I did not have to harass or chase the store. What a relief no days
arrived well packed. size is good and the quality feels nice.I am satisfied and I recommend
Wonderful organizer, beautiful color and good quality
Good. Slightly smaller than my LV neverfull GM(authentic) i am sure they made it smaller purposely so i can tie the side with items in. thanks
Good material and the shelf model is very useful for making the contents of the bag neat.
It's perfect for my class bag that has no compartments
very sturdy ,looks gud .havnt used yet ! bought fr my neverfull mm!