We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
No. 82, Baonan Road, Nanlian Community, Longgang Street, Longgang District, Shenzhen, Guangdong, China
Very nice product, great quality.
Pretty quick.
nice one, but the glass has crack please change it for me
Merciiiiiii beucouuuuup très joliiiiiiiiie 8
Beautiful but hanging on the hand, will boltatsya
I was having a bad day today but when I received the product I was really happy and it took long to arrive but it was worth it but I don't know how to change the time but its okay and it looks pretty cute I want one with silver too now thank you store <3
really perfect and sooo beautiful. gosh, I love it. actually my Angel loves it so much.
I like it a lot. It's the same as the picture. I like it.
Loved the clock I so thought it was with the bracelet together but still loved
The order is already up. According to the DG picture No.
the wrist watch and bracelet are really nice. I love it. the only problem is that the hook of the wrist watch can't remove and I can't wear it probably. what solution can be done to it
Same as picture...and very beautiful....❤️❤️❤️ from bangladesh...
It is so Beautiful It is working It received soon Thank you
Item is as described and the product was well packaged.
Took a while to come, but it's really beautiful.
Well received but not with the bracelet in all it's a good product
Watch with a bracelet-Super! Good locks. Watch with battery. Look very bright, beautiful! Pebbles shine!!! The color of the metal "yellow gold", without a red shade. Recommend!!!❤& Middot;❤& Middot;❤& Middot;
The watch is beautiful, the delivery time was pretty fast, the only detail is that it comes super big but in if it looks divine, it would be super if it was adjustable, in this case we'll have to send it to fix but for the price it's pretty cute.
very beautiful product